Saint-Jean Clinic

Emergency Phone Number

02/221 91 00

Address

Boulevard du Jardin Botanique, 32
1000 Brussels

Admission Phone numbers

 02/221 90 22 - 02/221 90 23

Access Website map

www.clstjean.be/stjean/en/5228-plans.html

Parent and Child Room

If a parent would like to spend the night with his child, a bed is available for him in each room.

Bathroom

There is a bathroom in each room.

Meals for Parents

The restaurant is located at the 9th floor.

Opening hours : from 11:45 till 14:00

The cafeteria is located on the first floor.

Opening hours: from 9:30am till 7:30pm during the week and from 1pm till 7pm during the weekend.

There are many restaurants nearby the hospitals.

Shops and Facilities

In the main entrance, you will find a shop (basic hygienic items, flowers, cards, newspapers, etc.)

For washing child clothes, ask the Laundry Department. The cost will be charged on the final invoice.

Mrs. Evelyn Vass

02/211 90 59

Mail Delivery

The mail is automatically dealed in the Units if the room number is indicated. You can ask the nurses for sending your mail.

Stamps are available at the Admittance.

A hairdresser offers one's services in the rooms. Ask the nurse of the Unit.

Nearby the Saint-Jean Clinic

Shopping Centre (City 2 and Passage 44) Rue Neuve

Theatres, Belgian Centre of Comics strips

Lot of hotels and restaurants

North Station, Central Station and Congress Station

Post office is available in the City 2 Centre

By Car

The clinic is located in the centre of Brussels, near "Rue Neuve", City 2 (commercial centre), "Placve Rogier" and the "Jardin Botanique" (Botanic Garden).

Numerous car parks can be found at walking distance from the Clinic: City 2, Botanique, Rogier, passage 44, Inno Store.

For more information about car parks, opening hours and rates, visit:

www.interparking.be, or call 02/549 54 10.

By Public Transport

Underground

Take line 2 (Clemenceau-Simonis) and stop at "Rogier" or "Botanique"

Tram

Lines 4 - 25 - 32 - 55 and stop at "Rogier"

Lines 92 - 94 and stop at "Botanique"

Bus

STIB 58-61 and stop at "Rogier"

DE LIJN 230-231-233-355-358 and stop at "Rogier"

Train

Stations:

Brussels-Congress, 5 minutes walk

Brussels-North:15 minutes walk

Brussels - Central : 30 minutes walk

Phone Number

02/221 96 99

Head Department Doctor

Dr. Corinnes Saintes

02/221 99 73

csaintes@clstjean.be

Ward Sister

Mrs. Peggy Averhals

02/221 96 37

Ward Sister of the Psychiatric Unit

Mrs. Nathaly Filion

02/221 96 38

Specifications of the Pediatric Department

The department has 3 distinctive Units :

Classic Paediatric Unit (general medicine and surgery). This Unit has 15 beds for newborns up to 15 year old children. There is a multidisciplinary team (doctors, nurses, psychologists, social worker, mentor…) working closely together for the personal and therapeutical wellbeing of the child. The team tries to involve the parents as much as possible.

"Parents-Child" Unit. This Unit deals with psychological disorders and dysfunctions of the relationship between the parents and children. During a period of intensive observation (1 week, repeatable three times, max 1 month), the team puts in place a rehabilitation program within the psychological, medical, social and legal framework.  

The "Domino" Unit specializes in psychiatry for children aged 3 to 12 who can be hospitalized for a maximum period of 2 months. The child is under observation within and outside his unusual environment. The aim is to detect any behavioural problems, understand the psychiatric difficulties and help the child to avoid a recurrence or worsening of the problem.  

There is no emergency service for the "Parent-Child" and "Domino" Unit.

Phone: 02/ 221 76 98

Infrastructure

There is a playroom equipped with television, DVD's, videos, toys and books.

Entertainment

A full carer looks after the children in the playroom or at their bedside. Clowns alsco come to the Clinic to entertain the children. 

Visits

Paediatric Unit : from 2pm to 6pm

Psychiatric Unit : no visits. The children are allowed to exit Wednesday and Friday afternoons and should be back at the Clinic by 6 pm

Domino Unit : parents are welcome all day.

Maternity Unit: maximum 3 people at a time, Ward: from 3pm to 7.30pm, Private room: from 11am.

Neonatalogy : parents only and grandparents if accompanied by a parent

Bathroom

There is a shower unit in the bedroom.

Meals for Parents

The restaurant is located on the 9th floor.

Opening hours: from 1111.45am to 2pm

The cafetaria is located on the 1st floor.

Opening hours: from 9.30am to 7.30pm weekdays and from 1pm to 7pm weekends.

There are manyrestaurants near the Clinic.

Shop and Facilities

In the main entrance hall, you will find a Press shop (basic hygienic items, flowers, cards, newspapers, etc)

For laundry, please call Mrs. Evelyn Vass on 20/221 90 59. the cost will be added to your final invoice. 

Mail

the mail is automatically delivered to the Units as long the room number is stated on the envelope. you can ask the nurse to send your mail. Stamps are avalaible at Reception. 

A hairdresser can come to your room. Ask the nurse for this service. 

Near the Saint-Jean Clinic

Shopping-Centres: City 2, Passage 44 and Rue Neuve

Culture: Botanic Centre, Belgian Comic Book Centre

Many hotels and restaurants

North Station, Central Station and Congress Station

Main Post Office in City 2 Centre

Phone

All private rooms have a phone. There are public phones in teh hall (pay by card or cash).

To Call a Patient

dial 02/221 9 + room number

Television

All bedrooms have a radio. private rooms have a television which is included in the invoice under "room supplements".

A mounge at the end of the hall also has a television.

Fridge and Microwave

Both available in the communal kitchen of the paediatric department.

Loan of Books

Loan of books and magazines every Tuesday organized by The Red Cross. 

Psychological support for the child and his family

Psychologists:

Mrs. Marie Couvert (mcouvert@st.jean.be) and Mrs. Sabine Follet (sfollet@stjean.be)

02/221 96 97 (Parent-Child Unit)

Advisors

Alexandre Deschuymere

02/221 90 19

Malika Setti and Seydyie Balkan

02/221 90 41

The Intercultural Mediation Service organizes meetings between the family of the hospitalized child and the medical team to improve communication through linguistic and cultural knowledge.

- translation

- mediation and awareness of the needs of foreign patients

- councelling in health education

- access to all medical staff

- specialized in Turkish and Maroccan cultures

Complaints Department

Advisor

Coralie de Briey

Opening hours :

Monday from 2pm to 5.30pm

Tuesday from 8:30am to 5pm

Thursday from 8:30am to 12:30pm

Friday from 13:00am to 4:30pm

Phone: 02/221 90 70

Email:mediationpatient@clstjean.be

Spiritual Support (Religious and Secular)

You can call a representative of on of a recognized religion or a lay councillor used to the hospital. You can also call a person of your choice. In that case, please give his address and phone number tot the nurse of the Unit. In your room, you can find a request form for moral, religious or philosophic assistance.

There is a permanent catholic chaplaincy on site which can be contacted through your Unit nurse, reception or internal phone.

There are 2 chapels in the clinic. A large one on Floor -1, open during celebrations, and a smaller one on the left hand side of Admission, open all day.

On Sundays and Bank Hollidays, volunteers will assist the patients to the Chapel.

Phone: 02/221 90 37 - 02/221 90 38

Social Department

Social administrator

Mrs. Pascale Sacrez, email:psacrez@clstjean.be

Phone: 02/221 90 29

Fax: 02/221 98 18

Social Assistant for the Paediatric Unit (Parent-Child and Domino Unit)

Mrs. Daphnée Bruyneel

Phone: 02/221 90 35

Fax: 02/221 98 18

Volunteers

Advisor

Mrs. Sophie Raes

Phone: 02/221 91 39

In the Domino Unit, two teachers from teh Association "L'école à l'hôpital et à domicile" come every week.

In the other units, teachers on demand only. Please contact the head burse of the unit.

Patient Billing

Administrator

Mrs. Maria Verheyden

Phone: 02/221 90 25

Email:facturation@clstjean.be

A down payment must be paid at Admission.

Opening hours:

Monday to Friday from 8am to 1pm and 2pm to 6pm.

Saturday from 8.30am to 12:30pm

Sunday from 8.30amto 12.30pm and 1pm to 5pm

Deposit and rates

Phone: 02/221 90 20

The deposit is €500 for a private room  if you benefit from the Mutual Insurance. If not, the deposit is € 2000 payable every 4 days.

For a hospitalization of a child in a ward, the deposit is € 75 a week. If the parent is beneficiary of BIM (previously VIPO), the deposit is € 25 a week.

For payment of invoices,go to the cashier office, open Monday to Friday between 8am and 1pm, and 2pm and 4pm.

Temporary invoice during hospitalization
Update 7 day's.

Money and Legal

Payment

Cash, Bancontact or Credit Cards.