Military Hospital

02/264 48 48 - 02/264 49 49

High Care Phone Number:

02/264 49 77

Medium Care Phone Number:

02/264 51 60

Low Risk

02/264 46 05

The Military Hospital doesn't have a specific paediatric Unit. The Severe Burn Injuries Centre welcomes adults and children in a specialized unit (Intensive Care and Medium Care).

Whenever possible, the presence of a parent is required 24 hours a day. If for professional or domestic reasons, the parents are unable to be there, a team of volunteers from “The Pinocchio Association” will provide a presence for the child.

An extra bed is available for the parent.

For the relatives who live far away from The Military Hospital, temporary bedrooms on the 5th floor are available for the spouse, partner or family members of the injured child.

Bathroom

Each bedroom has a bath and a shower.

Meals for Parents

Parents can either take their meals in their child's bedroom or go to the restaurant which offers a choice of hot and cold plates.

Parents pay for their own meals.

Prices in room: breakfast €2 - lunch € 5,50 – dinner €3.

A cafeteria situated in Block A, Underground (-1), offers drinks, sandwiches and pastries.

Opening hours: Monday to Friday, from 9am to 3pm

A kitchen located in the Medium Care Unit is open to parents who wish to cook or reheat their meals in a microwave.

The restaurant situated in Block H, Underground (-2), serves breakfast for €1, lunch for €5,50 and dinner for €2.

Opening hours: Between 7am and 8am, 12pm and 1.30pm, 5pm and 6pm

There is no accommodation outside the hospital.

Shop and Facilities

There is a shop in the main entrance hall which stocks newspapers, magazines, cards, sweets, flowers, basic items…

Opening hours: Monday to Friday, from 8am to 3pm.

By Car

Access by the Brussels Ring, exit 6 "Military Hospital"

By Public Transport

Bus STIB

Take the line 47 (direction Vilvoorde) or 53 or 57 (direction Militaire).

Stop at ”Military Hospital"

Train SNCB

Stop at “Gare du Nord” and take the bus 47 (direction Vilvoorde) or bus 57 (direction Militaire). Stop at Military Hospital.

Underground

Take the line 1A (direction Roi Baudouin), stop at Bockstael and take the bus 53 (direction Militaire/Militaire)

Take the line 1A (direction Roi Baudouin), stop at Bockstael and take the bus 53 (direction Militaire)

Car Park

A large Car Park, free and unsupervised, is available to visitors.

It is located in front of the main hospital’s entrance.

The Military Hospital doesn’t have a specific paediatric unit. The Severe Burn Injuries Centre welcomes both adults and children in a specialized unit (Intensive Care and Medium Care)

Severe Burns Injuries Centre

Block A, first floor

High Care

02/264 48 11

Medium Care

02/264 48 12

Head Department Doctor

Dr Serge Jennes

02/264 49 84

Paediatrician

Dr Marc Trippaerts

02/264 48 02

Severe Burn Injuries Centre Coordinator

Claude Parmentier

02/264 48 74

Appointments

02/264 48 64

Paediatric Unit

The Unit welcomes both adults and children. Two rooms are reserved for children in the Medium Care Unit.

If both rooms are occupied, the team will fit out another room for the child.

Infrastructure

A playroom with toys, books and a small slide is open to the children. The room is also used for psychomotricity and relaxation.

Activities

Clowns come and visit the children every Tuesday. “The Pinocchio Association” works closely with the hospital and advices on educational material.

Visits

In the High Care, parents are welcome between 4.15 and 4.45pm and later between 6.30 and 7.30pm. Outside these hours, parents should consult with the psychologist and the doctor in charge.

In the Medium Care, parents are asked to stay 24 hours a day with their child. Visitors are welcome between 2pm and 8pm.

Phone

A phone is available in each room in the Medium Care Unit. You must ask for a code at the Nurse’s Office. Cost will be added to your final invoice.

To call a Patient

Each room has a direct number. Ask the nurse for your phone number - Medium Care 02/264 51 60 - Low Risk 02/264 46 05

In the High Care, the patient can be reached via the nurse on the following number: 02/264 49 77

Television

A television is available in each room. To receive a remote control, a deposit of €50 is payable at the Admission Desk.

Fridge and Microwave

A communal kitchen allows parents to cook and reheat meals in the Medium Care Unit.

There is a fridge in each room in this Unit.

Loan of Books

You will find a library next to the Social Service Office with a choice of books, cartoons, DVDs, etc. “The Red Cross” also comes every Tuesday to lend books.

Psychological Support for the Child and his Family

Opening hours: 9am to 5pm

02/264 48 65

Psychologists:

Mrs.Els Vandermeulen

Mr.Thibaut Deprez

Psychological support is given to each child arriving in the Unit.

Outside the opening hours, a welcoming team specifically trained for this type of injuries, will give help and support to the children and their relatives.

Intercultural Mediation

The hospital works with other organizations for the translations.

Complaints Department

In need, contact a member of the medical team. A mediation service is available to the patients and their relatives.

Opening hours: Monday to Friday, from 8am to 4pm

02/264 40 73

Social Department

Head of Department:

Mrs.Truus Willems

02/264 48 65

Opening hours: Monday to Friday, from 9am to 5pm

Volunteers in the Hospital

Loan of books every Tuesday

The Pinocchio Association

President: Martin Margodt

Secrétaire : Hubert Van Der Snickt

pinocchio1@skynet.be

www.vzw-pinocchio-asbl.be

The Association has two aims :

It tries to heighten public awareness of severely burnt children, their treatments and need for medical and psychological support.

The Association gives practical and financial support to the children. It trains volunteers to keep company to the children when the parents are unable to be at their side.

Spiritual Support (Religious and Secular)

The social team will call the appropriate religious representative or a lay person. The hospital works with people who are used to such difficult circumstances. If the patient or his family would prefer someone they know, that person will be called for support. There is no chapel in the hospital.

If the child is hospitalized for several weeks or several months, the psychologist gets in touch with his school’s teacher to carry on his educational program at the hospital, depending on his psychological and medical state.

Special Associations for the education of children in hospitals make sure that the school program is carried on in hospitals. This is supervised by psychologists.

The return to school can be difficult for a child who has been badly burnt. Sometimes, the psychologist will accompany him back to school to explain the situation to the teachers and the students, how it happened, how he was treated…

They also take this opportunity as a preventive lesson to warn the children against dangers which result in severe burn injuries.

Patient Billing:

Valérie Boulanger

Thierry Courtois

02/264 42 43

Opening hours:

Monday to Friday, from 7am to 3pm

Down Payment and rates:

A down payment is not required at The Military Hospital. The invoice is sent to you after the stay in hospital. The hospital practises the third-party payer. The amount to be paid by the Health Insurance Fund will be directly invoiced to them. You will be invoiced for the difference. All the costs related to the hospitalization (except for your own meals and phone bill) are based on a daily rate.

Temporary Down Payment

No down payment required.

Money and Legal

Please contact the Social Service Assistant, Mrs.Truus Willems, who will transfer your file to the Financial Department. A Mediation Service takes care of your complaint.

Payment

By Bank Transfer